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Welcome to the HRDQ Assessment Center Support Site
If you are having difficulties with any aspect of the HRDQ Assessment Center, you'll find dozens of articles in this support site to help you resolve your problem. You can either access these articles via the categories to the left, or use the global search box above. If you don't find what you're looking for, please submit a support ticket. Support is available Monday to Friday, 9:00 AM to 5:00 PM Eastern.
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What are “current projects”?
Current projects are projects with end dates in the next two weeks. To find projects with end dates that are further out, change the date range on the right of the home page to include the project end date.... |
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How do I set up a new account?
Top set up a new account, please call the HRDQ Client Services team at 1-800-633-4533.
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I cannot remember my password.
If you forget your password, you can request a new one by ...
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I cannot login to the assessment center.
Login problems are usually associated with either an incorrect user name/email address or ...
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Do I need to change my project name?
No. However, some people find it helpful to change the project name to something more meaningful so that they can easily identify each project when they are running several at once.... |
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How many raters can be invited to give feedback?
The maximum number of raters a participant can invite to give feedback is ...... |
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What is a 360-degree assessment?
In human resources and training, a 360-degree assessment, also known as a multi-rater assessment, is a particular kind of survey tool used to elicit feedback from all around an employee. Most multi-rater assessments include ...... |
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Can I have the assessment reports delivered to me so that I can distribute them to participants at a later time?
Yes. While setting up a project, choose Project Contact when defining report delivery options. The reports ... to have the reports sent to you rather than having them upload to the participant portal. ... |
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Can a participant retake an assessment?
Once a participant has completed an assessment survey and the report is generated, then ...... |
Knowledgebase
